eTurboTouch Home : Service & Support > Contact Support
 
 
eTurboTouch is gladly to provide technical support to solve the problem that you might encounter. Prior to contacting our service staff, please kindly advise us the following information for more efficient support.
 
Company Name︰ Contact Person︰
Phone︰ Fax︰
E-Mail︰
Environment Information
Application︰
  IPC Kiosk / POI POS IA Car PC Other
Operation System :
 
Win2000 (SP ) WinXP (SP ) DOS
Linux Kernel Win CE WinXP Embedded Other
Sensor︰ TR-4000 TR-5000 TR-6000 TC-7000 TS-7000 Other *P/N︰
Controller︰ CT-400 CT-500 CT-600 CT-700 Other *P/N︰
Firmware︰ *P/N︰
Driver︰ eTW eTW advance Other︰ *P/N︰
Touch Monitor (P/N lable is on the rear of touch monitor. ) *P/N︰
Cable: Customer Design eTT Standard *P/N︰
Tail︰ ZIF AMP
Display Resolution: 640×480 1024×768 Other︰
Touch Panel Mounting Status︰
  Without gasket Front gasket Rear gasket Other︰
Symptom Description