Here are answers to some of the most frequently asked
questions about eTurboTouch.
If you cannot find the answer you are looking for, please contact us.
Email: service@eTurboTouch.com | Tel: +886-3-4623889
Answer: The TR-6000 is one of eTurboTouch’s globally patented products. The TR-6000 is more stable and has greater durability than ordinary resistive touch panels in the execution of all functions including precision, time of response and single-touch rate.
Answer: Capacitive touch panels use pure glass technology and have a maximum transmittance of 93o/o. Resistive products use ITO film technology on ITO glass, so the transmittance is lower.
Answer: The general sizes of touch panels range from 3.5" ~ 24". Yet, we also provide larger sizes according to customer requirements.
Answer: This is due to the use of different materials. A bright touch panel looks like a mirror, yet it is easier to hurt the user’s eyes after a long time. Fuzzy touch panels look blurred, yet are more suitable for longer usage times.
Answer: Normally data will be sent to your computer through the corresponding controller. Certainly, you will need the proper software for operating the sensor. For example, you will need the Win 98 version driver for your Win 98 operating system.
Answer: Yes, besides Win98 and Windows 2000, eTurboTouch also offers drivers for NT, MS-DOS and Linux operating systems
Answer: If you use the pin to pin compatible method for eTurboTouch T4, it is OK. But for TR-6000, you have to use the eTurboTouch controller.
Answer: eTurboTouch driver offers a 25-point calibration to solve this problem. Please execute this function.
Answer: eTurboTouch’s patented Silver Carbon Process can greatly decrease border width and effectively enhance touch panel’s linear function for making touch instructions more precise.
Answer: The white circle dots are called "Dot Spacers" which are used to isolate the ITO film and ITO glass. The electricity will not be produced if you do not touch it. When you touch the sensor, the electricity will be conducted through the contact between the ITO film and the glass. The value of the X and Y axis will be calculated at the same time.
Answer: Both mouse and touch panel can co-exist. However, we’d like to suggest that you avoid operating them at the same time.
Answer: If you do not touch the sensor, then the sensor is on stand-by and the power consumption is low. Only when you touch the sensor, will larger electric current be produced.
Answer: Please visit http://www.eturbotouch.com.tw or contact the sales department or engineering department of eTurboTouch.
Answer: To make sure the touch panel and controller can work properly and correctly after finishing the installation.
Answer: Please call +886-3-462-3889 to contact the Customer Service Center of eTurboTouch
Answer: A soft cloth is OK. If you find any stain on the touch panel, please use cleansing liquid to clean it. Do not use chemical liquid with strong acid or strong base.
Answer: Capacitive touch panels have the features of scratch resistance, high and low temperature tolerance, fire resistance and are waterproof, and in terms of technology are higher than resistive touch panels. Yet, there is no difference in being good or bad. Just choose the one that suits your applications and environment.
Answer: Please contact the sales department of eTurboTouch.
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No.2, Nanyuan Rd., Chung Li City, Taoyuan County 32063, Taiwan (R.O.C.)